Contact Us
We aim to respond within one business day.
Order support
For questions about an existing order — delivery status, a damaged or incorrect item, or a refund — the fastest way to reach us is through your account dashboard, where you can see your full order history and message our support team directly.
Food Depot orders: orders@mydigistore.co.za
General enquiries: support@mydigistore.co.za
Before you write in
If your question is about a damaged, expired, or incorrect item, please have your order number and a photo of the item ready — see our returns policyfor what's covered and how refunds are processed.